Compliance and Enforcement
The goal of the Compliance and Enforcement Program is to reduce liquor-related threats to public safety such as service to minors and intoxication, and promote voluntary compliance with provincial liquor laws by licensees.
We conduct education sessions with new licensees, and regular inspections of existing licensed premises, focusing on establishments that are considered high risk, either because of the location, type of venue, or clientele they serve. If an inspector observes a contravention to the Liquor Control and Licensing Act, the inspector will issue a contravention notice. Depending on the circumstances, the inspector may request that the licensee attend a compliance meeting.
If the situation has been on-going, or represents a threat to public safety, the inspector may also recommend enforcement action. If the branch proceeds, the licensee may face a suspension, monetary penalty or licence cancellation. The branch can also recommend additional terms and conditions such as shorter hours or rescind existing privileges. The licensee can then either accept the penalty and waive the opportunity for a hearing, or request the opportunity for an adjudicated hearing.
Minors as Agents Program (MAP)
Recent Compliance and Enforcement Summary Reports
Glossary of Decision Types
Enforcement Hearing Decision
The Liquor Control and Licensing Act authorizes the general manager of the Liquor Control and Licensing Branch to take action against a licensee for alleged contraventions of the Act, branch regulations and/or the terms and conditions of the licence. In general, when a licensee disputes the alleged contraventions, a hearing will be held. These are the decisions resulting from those hearings.
A licensee may choose to waive the opportunity for an enforcement hearing by signing a waiver. A waiver is an agreement that the alleged contravention occurred, an acceptance of the enforcement action proposed by the branch and an acceptance that the contravention and enforcement action will form part of the history of the licence and the licensee.
A licensee who is dissatisfied with a decision or order of the general manager may apply to the B.C. Supreme Court for a judicial review of the decision.
Liquor Appeal Board
Prior to 2002, the Liquor Appeal Board (LAB) heard appeals of the general manager's decisions. In early 2002, the Liquor Control and Licensing Act was amended and the LAB was eliminated. Now, any request for a review of the decisions of the general manager must be made to the B.C. Supreme Court.
To contact a liquor inspector in your area, please refer to the list of Liquor Control and Licensing Branch Offices.
For information about the enforcement process and enforcement decisions made before 2003, please contact the branch:
In Victoria, call 250-387-1254
Elsewhere in B.C., call toll-free 1-866-209-2111, or
E-mail to email@example.com