Gaming Information and Services

Know your limit, play within it.

Responsible Gambling


When gambling stops being a game

Problem gambling is treatable and help is available.

For help in recognizing the warning signs of problem gambling - and to get information on free programs, services and resources available to assist problem gamblers and their families - call

1-888-795-6111
Toll Free, 24 Hours

or visit
www.bcresponsiblegambling.ca



What B.C. is doing about problem gambling

The Province of British Columbia is committed to ensuring that gaming in B.C. is conducted and managed with integrity and that gaming events and products are offered in a socially responsible manner.

Most British Columbians who gamble do so for entertainment and participate responsibly. However, research shows that a small percentage of players (approximately 4.6 per cent) may develop problems related to excessive gambling.

In 2003, government established its Responsible Gambling Strategy. This Strategy promotes responsible gambling and effectively addresses problem gambling. Its main components are public awareness and education, treatment and prevention, research, training, evaluation and policy development. As part of this Strategy, the Problem Gambling Program provides free counselling services to problem gamblers and others who may be affected by problem gambling behaviour. The 2007/08 budget for the Strategy is $7 million.

Responsible Gambling Strategy

The Strategy's goals are to:

  • Reduce the incidence of problem gambling;
  • Reduce the harmful impacts of excessive gambling; and
  • Ensure the delivery of gambling in a manner that encourages responsible gambling and healthy choices.


The Problem Gambling Program

The program offers:

  • A 24-hour, toll-free Problem Gambling Help Line: 1-888-795-6111;
  • Free community-based counselling services through contracted agencies and qualified counsellors;
  • www.bcresponsiblegambling.ca, a web site that provides information on gambling and problem gambling (including the odds of winning and myths about normal gambling behaviour);
  • Province-wide education and awareness services;
  • Brochures, help-line stickers and posters promoting responsible gambling and the Problem Gambling Program - available at all casinos, commercial bingo halls and lottery retail outlets;
  • Advertising and marketing standards for the gambling industry;
  • Research; and
  • Education and training in problem gambling issues to more than 600 addiction counsellors and allied professionals throughout the province.

Other related initiatives

  • Anyone under the age of 19 is prohibited from participating in commercial gaming activities;
  • Electronic gaming is restricted to specific gaming facilities where adults make a conscious decision to gamble, unlike other jurisdictions where video lottery terminals are permitted in such locations as hotels, bars and restaurants;
  • Casinos, community gaming centres and bingo halls are required to provide a free, voluntary self-exclusion program under which a person may ask to be barred from such gaming facilities for a specified period; and
  • The number of casinos and other gaming facilities are limited in the province.


Strategies, studies and reports